Community
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This has been happening for years and getting through modules has been nothing short of painful. When will this software be updated so we don't encounter 6 or 7 fatal errors each time we try to re-certify?We dread doing this every year because hours are spent retaking courses that falter 3 or 4 times during each lesson.Please fix or change the plat…
Review Individual Sections of Video after Completing Course
It would be nice if I could skip around in a lesson after going through it from start to finish once. As a referee, I'd like to be able to watch certain sections again, but to do so I have the ENTIRE video again (or at least up to the point I want to watch).
Scoring basics non-deciding set score sheet
In the quiz for the non-deciding score sheet, you have a question about a deciding-set score sheet. I am totally new and this is the first module, so how was I supposed to know the answer?
Basic Scoring Example - Deciding Set
I took this module today and noticed that the Spanish translations on slides 13-16 are incorrect. Just FYI.
Donna Gallen
When my daughter is watching the training videos it would be helpful if she could scroll to the part of the video she wants to watch over again. Right now,the way it's set up, she has to watch the entire video over again.It's very frustrating.
SafeSport Renewal
Hello - I just wanted to suggest that you change the safesport pop up for those whose safesport has expired and needs to be renewed.The link takes me to the SafeSport homepage, where I can't possible do anything because USAV isn't a listed affiliate organization.You should just put the FAQ on how to register for SafeSport in that window, because th…
SafeSport Issue on Safari
SafeSport is telling me I need to enable cookies I Have done this and nothing is working, Is there a problem with the compatibility between the safe sport program and Safari,Thanks
Deciding Set Module
The Deciding Set quiz keeps crashing.The website stops responding and all unsaved data is lost.I need to finish this module so I can hand in my certificate.
Problems with your website
It is SO extremely difficult to login to your website and to navigate it, that it makes us not even want to have our daughters participate in JO Volleyball.Every single time one of my daughters tries to login, her password is not recognized.We then have to do the whole forgot password deal and the emails don't come through in a timely manner.They a…
accounts
please make a new web site wipe this web site off since all of my 35 friends can 't sign into thier account it's horriableplease set up a new site and wipe everyones account then since we can't get into our accounts anyways how the heck are we to do our stuff
scoring special situations module
Since the procedure has changed on how points are removed (not back to originating point unless during current term of service),you should go back and updatethe information in section 1.8on removing points
referee test
when we try to do the referee test, it won't load on the non-deciding set score sheet page. We have tried multiple computers.please help us figure this out. thanks.
junior referee test
when I take the junior referee test, when it tells me to close the tab and go back to the page, it tells me to re-login and then the completed test is not there. it is not the computer, or the internet, because I tried it on my phone, and the same thing happened, even with a different internet source. please fix this problem ASAP.
Tell us how to print certificates and update your system
1. Tell us how to print certificates. Telling us that we need adobe, isn't telling us where the link is. Our coaches are asking for them, telling us today is the last day, even though we sent a screenshot the transcript page, showing that our daughter has completed the courses, but, unless (2) the system is updated on your end, they will not accept…
Here is the HTML JavaScript error. This needs to be resolved. it is frustrating for thousands of users and players that require this training to be able to even play. Plus people pay $3K and your system doesn't even work. Fix it.Uncaught TypeError: Cannot read property 'getAnimationResumeState' of undefinedat n.buildResumeData (app.min.js:3)at n.pr…